Agent Evaluation Form

Agency Name

Contact Person

Did the Agent provide you with accurate information about the course?

How do you find the quality of application submitted by this Agent?

Please rate the information received from the Agent about the course:

Please rate the information received from the Agent about the teaching methods:

Please rate the information received from the Agent about the assessment methods:

Did the Agent explained to you your responsibilities regarding reporting of unsatisfactory attendance and/or academic progress?

Did you receive information about the English level requirements?

In general terms, how good description of the facilities, equipment, learning resources did you receive from the Agent?

Did you receive itemized list of all fees payable to the City Institute?

How cooperative/supportive is the Agent with any post-enrolment issues/problems you have had?

Did you receive a copy of your Enrolment Form, Student’s Agreement and Invoice?

Would you recommend this Agent to other students?

Additional comments:

Date